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Aftercare

Aftercare is included for the lifetime of the aids

If you decide to order hearing aids, then once you are happy you will be asked to pay for them at your fitting. Aftercare is included for the lifetime of the aids; the Hearing Logic Aftercare Programme will help you get the best result for you and your hearing. *If you are not entirely happy with your hearing aids even though you have attended your fitting and follow up appointments. You can return them and receive a full refund, up to 60 days from the date of fitting.

Some people update their hearing aids every 2-3 years to make sure they have the very latest technology; some people will leave it longer. If you look after them we expect your aids to last up to 5 years. Peter can advise you on new aids and the latest technology available should you wish to consider updating your hearing aids.

Fittings

60 minute appointment (normally within two weeks of your hearing test)
  • Peter will programme your new aids to your prescription and fit them for you.
  • Make any adjustments necessary to personalise the aids
  • Help you understand how to fit and remove them
  • Talk through how you maintain them
  • Answer all your questions
  • Assist with Bluetooth connection to your phone or other device where appropriate

Follow ups

30 minute appointment (normally 2 of these are completed within the first month after fitting)
  • Peter will listen to how you are getting on
  • Fine tune your aids where necessary
  • Go through anything you need to help you get used to your aids
  • You can have further follow up appointments if you need them

6 month Check-ups

30 minute appointment (we will call you every 6 months after your fitting & book an appointment when requested)
  • We will check your aids are working correctly
  • We will listen to how you are getting on
  • Book an appointment to change wax guard, microphone guard where necessary
  • Book an appointment to fine tune your aids where necessary
  • Some of these appointments can be completed over the phone where appropriate
  • As your hearing can deteriorate further we usually re test your hearing and re programme your aids every 18 months

Request your FREE consultation online today using the form below

    Get in touch for your FREE consultation

    Requesting a free consultation is the first step to improving your hearing

    Why choose Peter Hunsley at Hearing Logic?

    Peter qualified over 20 years ago and is registered with the Health & Care Professions Council. He has worked for two of the big national providers before deciding to set up Hearing Logic Ltd in 2017. Peter wanted to be able to offer a more personalised service for his patients by being able to spend more time with each of them and offer advice that is independent of any of the hearing aid manufacturers.
    Visiting any clinical setting can be an anxious experience for some people; our customers often say they wish they had found us earlier. We provide;
    • Free hearing tests
    • Ear wax removal by microsuction and irrigation
    • Hearing aids include free lifetime aftercare, a 60 day money back guarantee* and a manufacturers warranty of between 2 and 5 years depending on the model you choose.
    *See aftercare page for details
    01482 651721
    Call Us
    5-7 Beverley Rd, Kirk Ella, East Yorkshire, HU10 7AA

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